INTRODUCTION

This site takes your right to privacy seriously. As such, we would like our clients to feel safe and comfortable using our website.

This Privacy Policy deals with personally identifiable information—(referred to as "Data" below)—that may be required to be collected by us on our site(s). The Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our sphere of control. Please also take time to read our (general) Terms of Use and our Legal Policy.

Collection of Data

Our registration process would require Data such as a valid e-mail address, User's (real) first & last names, a physical address or geographical location and a unique User ID and password, which are then locked away in a database. Providing us with other Data is at a User's discretion. Please take note that your User name, e-mail address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site in related applications. Like many websites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information, but no extra personally identifiable Data from your private computer about you or without your knowledge or consent. Information about how advertising may be served on this site (including advertising on other sub-domains of our portal website) is set forth in full at our advertising portal on our FAQ Pages. For very detailed advertising information, it's enough to visit the Advertising Portal.

Use of Data 

We may use Data to customize and improve your user experience on this site. We will make efforts so that your Data will not be provided to third parties unless: 

• provided for otherwise in this Privacy Policy; 
• we obtain your consent, such as when you choose to opt in to or opt out of the sharing of (such) Data;
• a service provided on our site(s) requires the interaction with or is provided by a third party, by way of example an Application Service Provider, which would then be permitted by the User to fetch required Data for such interaction to be effected;
• pursuant to legal processes or law enforcement processes; 
• we find that your use of this site violates this Policy, the Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and / or property or infrastructure; 
• this site is purchased by a third party whereby that third party would be able to use the Data in the same manner as they can and as already set forth in this Policy. 
• in the event you choose to use links that appear on our site to visit other web sites; you are advised to read the privacy policies that apply to those sites.

Cookies

As communication between the client / USER (or browser) and Zambia-Online.Com / server is made in a stateless mode, it is not possible to know who the client is and where they currently are on the website. The cookie protocol is an implementation used on websites to allow “client-tracking” to occur. This allows for greater interactivity between client and server as the server is able to tell who the client is and where they currently are on the website. Without this form of implementation, shopping online or banking online would not be possible. The cookie protocol works by allowing the website to store a file on the client's computer, sent by the client on every subsequent request made to the website/server. The website can store any text information required in the cookie file but must remain within a 4 kilobyte size limit. For privacy reasons, the cookie file stored by the website on the client's computer can only be read by the website that stored it. This is controlled by the URL domain of the website. For the website to be able to track the client, a session ID is uniquely created and stored as a cookie on the client's computer. This allows the website to track the client via the uniquely created session ID and to know if the client is in an authenticated (or “logged-in”) state with the web application or not.

Like many websites, we also set and use cookies to enhance your user experience, such as retaining your personal settings. Advertisements may also appear anywhere on the pages of our portal site and, if so, would set and access cookies on your computer and are subject to the privacy policy / policies of parties providing such advertisement.

Minors

We do not allow persons younger than thirteen (13) years old to become members of this site. For more information, please contact our Customer Service or the Admin.

Editing or Deleting Your Account Information

We provide you with the ability to edit the personal Data about your User account, thereby enabling you to keep editing or updating the information that you provided to us in your registration by using your personal page configuration area. You may request deletion of your User account by contacting Customer Service or the Customer Service Helpdesk or the Admin, providing all your registered detailsmin your User account. A request to delete an account can be communicated via any web forms on this site or using your registered email address account. Content or other Data that you may have provided to us and that is not contained or limited within your User account, such as comments or posts that may appear within our forums, in web feeds or other areas of our sites, may continue to remain there at our discretion even though your User account is deleted. Please contact us for more information.

Advertisers and Third Parties

Goods and services of third parties may be advertised and/or made available on or through the Zambia-Online.com portal. Representations made regarding products and services provided or advertised by third parties are governed by the policies and representations made by those third parties. Zambia-Online.com shall not be liable, or responsible in any manner, for any of your dealings or interaction with such third parties.

Please be therefore aware that advertisers on Zambia-Online.com and third party sites which Zambia-Online.com links to are not subject to Zambia-Online.com's privacy policy. Our advertisers may use cookies for various reasons. They may, for example, use cookies to avoid showing you the same advertisement many times, to measure which ads you respond to, or to track your behaviour when you leave the Zambia-Online.com site.

Google, as a typical third-party vendor, uses cookies to serve ads on Zambia-Online.com. Google's use of the DART cookie enables it to serve ads to you based on your visit to Zambia-Online.com and other sites on the Internet. You may opt out of the use of the DART cookie by visiting Google's ad and content network privacy policy.

Zambia-Online.com does not provide personally identifying information—(e.g. your name, email address, etc.)—that we collect from you—(for example from feedback which you email to us or your subscription to our mailing lists)—to third parties unless it is with your explicit consent—(generally for the purpose of providing an additional contracted or co-branded service)—or if we believe in good faith that it is necessary for the enforcement of the rule of law or our Terms of Use agreement. We do not rent or sell your personal information.

We may provide aggregated general—not personal—Data or statistics about the usage / users of Zambia-Online.com to third parties, such as Googlebot.

Security Information

You should keep your password secret and be extremely cautious when using shared computers. Make sure to always remove the Zambia-Online.com cookie from any public computer you use (from a collected list of visited sites in your browser settings during your session), and exit the browser to ensure that nobody else can access your personal information.

Changes to this Privacy Policy 

We may make changes to this Policy from time to time. We will notify every registered member of substantial changes to the Policy either by posting a prominent announcement on our site and / or by sending a message to the e-mail address you have provided to us that is contained within your user settings.

GUARANTEES

WHILE THIS PRIVACY POLICY STATES OUR TARGETED STANDARDS FOR MAINTENANCE OF DATA AND WE WILL MAKE EFFORTS TO MEET THEM, WE ARE NOT IN A POSITION TO GUARANTEE THESE STANDARDS ABSOLUTELY. AS NOTED ABOVE, THERE MAY BE FACTORS BEYOND OUR CONTROL THAT MAY RESULT IN DISCLOSURE OF DATA, NOT NECESSARILY EMANATING FROM OUR SIDE. AS A CONSEQUENCE, WHERE THE INTEGRITY OF USER DATA MAY BE COMPROMISED OUT OF CIRCUMSTANCES BEYOND OUR CONTROL, WE HEREBY DISCLAIM ANY WARRANTIES OR REPRESENTATIONS RELATING TO MAINTENANCE OR NON-DISCLOSURE OF SUCH DATA.

CONTACT INFORMATION

If you have any questions about this Policy or about our website(s) or the services offered here, please feel free to contact us us using web forms anywhere (including sub-domains) on Zambia-Online.com; consult our FAQ Pages especially if you also have queries to post that need detailed answering and may be beneficial to others. If you are a returning service customer or registered member, including at any / other Zambia-Online.com sub-domain(s) or on Zambia Online Network, you may submit a fast ticket via the Customer Service Helpdesk.

Last Update: 2015-01-03

GLOBAL SYSTEM ADMIN
Zambia Online Network